RAID INC. LAUNCHES STORAGEWATCH® VERSION 5.0
StorageWatch’s 24/7 Remote Monitoring Services
Proactively Ensures Business Continuity and Data Integrity for Entire
Storage Systems
Release Date: March 18, 2008
Methuen, MA—RAID, Inc, a customer centric storage
service provider specializing in custom manufacturing of leading edge
storage solutions, today announced the availability of RAID’s flagship
product StorageWatch® version 5.0. StorageWatch is the industry's
only real-time 24/7 pro-active storage monitoring and management service.
Version 5.0 will provide RAID’s customers with improved remote management
and reporting capabilities that have made this product genuinely unique
in the storage market.
StorageWatch’s patent pending technology performs predictive analysis,
which securely detects and corrects data irregularities. From RAID’s
Storage Network Operations Center, expert staff performs a series of preventative
maintenance procedures which cleanses and protects all data. StorageWatch
is available with disaster recovery solutions including synchronous and
asynchronous remote replication, offsite storage and back-up solutions.
Since data storage assets require the most advanced level of support,
it is not enough to respond to problems after they occur, or even rely
on computer generated alerts. StorageWatch incorporates human intelligence
to properly diagnose and resolve issues in "real time," ensuring
that business operations and data are continuously available.
“The 24/7 storage monitoring and support, coupled with outstanding
customer service has made StorageWatch a vital tool for our customers
and a trusted service for the protection and availability of their most
critical data, ” stated Bob Picardi, Chief Operating Officer at
RAID, Incorporated. “StorageWatch 5.0 will bring a new level of
centralized management for increasing the efficiency of our monitoring
services, as well as provide more advanced remote capabilities for disaster
recovery.“
Features and Benefits of StorageWatch:
• Uptime: StorageWatch ensures maximum availability
of an entire storage system by providing real-time proactive monitoring
of the overall condition of your storage solution 24 hours a day 7
days a week. All components of a customer’s solution and environment
are monitored for irregularities including; Storage Arrays, RAID engines,
disk drives, power supplies, cooling, switches & fabric (all SAN
devices) and backup devices.
• True pro-active/preventative maintenance:
StorageWatch utilizes patent pending technology to perform predictive
analysis on your storage system. Systems are put through a series
of preventative maintenance procedures which cleanses data and ensures
integrity. Tolerance levels are established for each component of
your storage system and any deviations are instantly recognized by
our Network Operation Center where corrective action is initiated.
In the event of a component falling below the prescribed tolerance
level, RAID has the ability to dispatch a trained service technician
24x7, anywhere within the United States.
• Performance Tuning: The performance of your
storage solution can depend on a number of factors including usage,
design, and individual component operation. RAID, Inc. tunes performance
by making recommendations and initiating system configuration changes
to fit your specific application. System optimization can be tweaked
and storage engine resources reallocated on the fly to meet your performance
requirements.
• Reallocate Your IT resources: StorageWatch
eliminates the need to dedicate IT/IS personnel to monitor and manage
your storage infrastructure. RAID provides expert administration of
your storage environment where most entities don't realize the necessity.
• Virtual Administrative Functions including: Storage
Provisioning and volume allocation, Parity regeneration (integrity
verification), Remote software upgrades, Storage expansion and reconfiguration,
Performance Tuning, SAN administration including fabric and switch
zoning, Battery reconditioning, Monitoring of satellite offices where
little or no IT staff is present.
• Security: RAID eliminates security risks
by establishing a secure, encrypted connection between our Network
Operation Center and storage system. Security protocols such as SSL
are used and multiple levels of security and password authentication
are put in place to ensure your network will never be compromised.
Each storage system is pre-configured to operate with your firewall
and internal network security devices. RAID has no access to customer
data and security patches, typically associated with OS based storage
appliances, are not required.
• Reporting: Customers receive quarterly,
comprehensive, reports including system level status and performance,
notification and event summary, configuration and preventative recommendations,
pro-active maintenance summary.
“We rely on RAID Inc. and the StorageWatch platform to ensure
that our storage system operates flawlessly 24 hours a day, 7 days a week,”
said Simon McClusky, Research Scientist at Massachusetts Institute of
Technology.”RAID's service and support delivers on all of our expectations.”
For more information about StorageWatch®, please go to http://www.raidinc.com/storagewatch.php
About RAID Incorporated
Headquartered in Methuen, MA, RAID Incorporated is a managed storage services
provider (MSSP) and designs customized storage systems and solutions.
RAID Incorporated's flagship service StorageWatch® is the industry’s
only real-time monitoring and managed storage service which reduces customers
total cost of ownership by reducing operational costs associated with
maintaining and administering storage systems while increasing data availability.
Since 1994, RAID has been devoted to researching and developing leading
edge technologies while providing twenty-four hour support services to
become one of the industry leaders. RAID specializes in solving compute,
application, and disaster recovery needs with a unique platform combining
hardware, software, and services. www.raidinc.com
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